Error Codes and Messages

• Error Code 57
• Error Code 46
• Error Code 0

Known Issues

• My Event Icon is Missing - What should I do?
• I can't complete the Epic Basket goal in the Tutorial - What should I do?
• I’ve maxed out my Desks/Characters and cannot complete the upgrade Goals. What should I do?

Purchase Issues

• I Have A Purchase Problem / Didn't Get My Items!
• Purchase Is Using Wrong Google Account / Payment Method
• I Want A Refund!
• I Was Double Charged For My Google Play Purchase!

Technical Help

• My game won't load, the progress bar gets stuck.
• I'm Having Trouble With Video Ads
• Minimum Device Specifications

Account

• How Do I Restore My Game On A New Device / Factory Reset Device?
• How Do I Get My User ID?